Thursday, 4 April 2013

DIFFICULT PATIENTS-ENTITLED DEMANDERS


Entitled demanders are also inexhaustibly needy but, rather than using thanks and flattery, will use intimidation, devaluation and guilt against the doctor, frequently complaining when every request is not met. The patient may try to control the physician by withholding payment or threatening litigation. Patient’s impulse for this might be due to non-earning in life both health wise and socially.

TRY THIS

Their anger should be directed on to other directions. They should be told politely that your disease has given you enough fight because of which you are angry. But you should not fight with the people who are trying to help you. “Of course medically and ethically you are entitled for the best service and we are here to do that at our best.” You should not indulge with logical or illogical (legal) conversation with such patient.

 

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