PATIENT WITH SHOPPING LIST AND SYSTEM ABUSERS

PATIENTS WITH SHOPPING LIST OF SYMPTOMS

Mostly females.

Time consumers.

Mother coming with a child of allergic conjunctivitis with a list of symptoms and observations in child’s eye.

TRY THIS

Allow the patient to speak first.

Unfolding a real symptom from your side might neglect a hearing of a complete list by patients.

SYSTEM ABUSERS

These take many forms but include:

•Repeated use of emergency appointments for non-urgent problems.

•Repeated instances of 'did not arrive' (DNAs) (including hospital appointments, following demands for referral).

•Repeated lateness for appointments but still expecting to be seen.

TRY THIS

These patients can be told to come at scheduled time strictly and can be erased from the list of appointment for wasting time if they still not follow the schedule.